The American Bar Association’s Planned Early Dispute Resolution (“PEDR”) Task Force has published a User Guide for Planned Early Dispute Resolution designed to assist businesses with effectively managing disputes as quickly as possible after they arise. PEDR Task Force Chair and University of Missouri Law Professor John Lande was the lead author of the User Guide that was “co-sponsored by the American Arbitration Association, International Institute for Conflict Prevention and Resolution, and the Judicial Arbitration and Mediation Service.”
According to the PEDR Task Force website:
This User Guide is designed to help parties and lawyers develop and use such a process tailored to the needs of each party. This guide is focused particularly on the needs of businesses, though some of the material can be adapted for lawyers representing other types of clients.
You may download the User Guide and other useful dispute resolution resources free of charge from the Planned Early Dispute Resolution Project‘s website.